Terms of use

Peko DOO Skopje allows you to use the services and contents of this portal in accordance with the following TERMS OF USE. The terms of use apply to all content and services on the site www.peko.com.mk. It is considered that the users are familiar with these conditions if they use any part of the portal, as well as they accept the use of the contents of this portal only for personal use and at their own risk.

COMPANY INFORMATION

Name: Company for wholesale and retail trade-import PEKO DOO SKOPJE
Address: GTC Kej 13-ti Noemvri 2/7, Skopje, Republic of North Macedonia
Contact number: 02/3163 740
email: pekoskopje@t.mk
WEB: www.peko.com.mk
Activity: Retail sale of footwear and leather goods in specialized stores
Tax number: МК4030992259800

TERMS OF USE

Dear customers,
Please read the following terms and conditions carefully before using our services. Every visit to our site, as well as every purchase, means that you have read these terms and that you fully agree with them. If they are not acceptable to you, please do not use this application.
1. General terms
www.peko.com.mk has the copyright of all contents (textual, visual and audio materials, databases and programming code) or are used with written permission from the copyright holder and the trademark holder and / or design. Any unauthorized use of any part of the portal without the permission of the copyright owner is considered a copyright infringement and is subject to legal action.
PEKO administers this site from its offices in Skopje, Republic of North Macedonia. We do not guarantee that the materials are suitable or available for use outside the Republic of North Macedonia, and access from an area where their content is illegal is prohibited. No use or export, ie import, for the materials or services at this location or any other type of copying or adaptation which is contrary to applicable laws or regulations, including, without limitation, the laws and regulations for the export of the Republic of North Macedonia. If you decide to access this location outside the Republic of North Macedonia, you do so on your own initiative and consider yourself responsible for complying with applicable local laws. These conditions are interpreted in accordance with the laws of the Republic of North Macedonia and no principles will be applied to resolve non-compliance with the laws.
PEKO may revise these terms and conditions at any time by updating this document. Occasionally, visit this page to review the current terms as they are binding on you as a user. Certain provisions of their terms may be superseded by legal notices and terms only available on certain pages of this site.

2. Materials forwarded by the user (comments and other content)
The personal data that you forward to the site www.peko.com.mk in order to purchase products will be treated in accordance with privacy laws. It is forbidden to send or transfer to and from this location, any illegal materials or materials with offensive content or other materials that are contrary to any law.
All materials, information and other announcements that you transmit or send to this site will not be considered confidential and will be used for marketing and commercial purposes. Of course, this group does not include your personal information. In accordance with our privacy policy, we use them only for internal use. We do not disclose or forward them to third parties, but use them only for processing your orders.

3. Links to other websites
The links on this site to the sites of independent manufacturers are set solely to make your job easier. If you use these links, you will leave this site. PEKO has not inspected all of these sites by independent manufacturers and does not control them, and is therefore not responsible for any of these sites and their content. By doing so, we do not endorse or make any statements about them, or any information, software or other products or materials contained therein, or any results that may be obtained from their use. If you choose to access one of the standalone manufacturers’ websites linked to this, you do so at your own risk.

4. User blog
PEKO may, but has no obligation to, monitor or inspect any part of the site where users transmit or post messages or communicate solely with each other, including but not limited to the user forum, as well as the content of any such post. However, PEKO is not considered responsible for the content of any of these statements, whether or not it derives from the Law on Copyright, Curses, Privacy, Offensive or otherwise.
PEKO reserves the right to remove messages that contain material that we deem obscene, defamatory, offensive or otherwise unacceptable. All information regarding the customer transaction – the online store of Peko DOO Skopje, are considered a business secret and are treated in accordance with the legal regulations of the Republic of Macedonia.

BUYING WITH TRUST

Creating an order
To be able to make a purchase on our website you must be a registered user. The registration process is very simple and you only need to enter your personal data. In order to start the registration, you need to click on REGISTER in the upper right corner, where you will then be presented with fields where you need to enter your data. Once you have entered all the data, click on REGISTER and you will receive a link on your email which you need to click on, which will complete your registration and you will be able to continue with the purchase.
The form that you fill in during the registration is filled in only once, and every next time you log in it will be on the already created profile.

Selection of products At the top of each page is a drop-down menu with product categories. Selecting one of the categories will open a page with listed products. At the top left of the page are filters for filtering products by: brand, size and price. By selecting the CHECKBOX field next to a specific filter, you turn the corresponding filter on or off. If you have found the products that interest you, you can see additional information about the specific product by clicking on the image. If you do not know which category the product you are interested in belongs to, you can use the search box at the top of each page. In the fiels you can enter the product code, brand name, etc.
When reviewing the products available for purchase, you will notice a box below the product where you can select “Add to wish list”, “Compare” and “Quick view”. By clicking on the “ADD TO CART” box you will be notified that the product is in your cart. It is possible to add the same product to the cart multiple times.

Contents of the cart
An overview of all the products you want to buy is available at any time. By simply clicking on the shopping cart icon, in the upper right part of the web page, you open a page that displays all the products selected for purchase. You can easily delete products from the cart or increase their number.

Ordering products from the cart

When you are ready to make a purchase, you only need to click on the “CHECKOUT” button on the page where the cart is located to make the payment. You will be asked to register or log in to your account. When you are ready to make a purchase you need to choose a delivery address and payment method. Then the page for completing the purchase will open. If you have changed your mind about the purchase and want to change something, you can simply return to the page by clicking on the ”Continue shopping” box. Returning to the page where you pay is done by clicking on the shopping cart icon.
Note – if the total amount of products in the cart is below 2.500 denars, delivery is at the expense of the buyer and costs 150 denars per shipment, in or out of Skopje.

Delivery

Delivery time is up to 5 working days.
The courier delivers the shipment to the delivery address in the period from 9:00 to 16:00. Please provide a person at the appropriate address for receiving the shipment during this period. Before the delivery is made, it is common practice for the courier to call you on the phone number you entered when creating the order in order to confirm the delivery. If the courier does not find you at the given address, he is obliged to call you again. If on the second delivery attempt he does not find you at the agreed address, he will return the shipment to us. Upon receipt of the shipment, we will contact you to determine the reasons for non-delivery and we will arrange re-delivery.

COMPLAINT

After the courier service delivers the shipment, please check the product and if there is visible damage (torn parts or crushing) or the product is not in accordance with your order, please call 02 3163 740 or send us an email with your data (name, surname and phone number) at the address pekomakedonija@gmail.com and state the reason why you want to replace / return the package. Please contact us within 24 hours of receiving the shipment. Our operators will inform you about the further procedure, as soon as possible.
Product replacement can be done in agreement with our online sales coordinators.

PRODUCT RETURN

The products are replaced only under the conditions prescribed in the Consumer Protection Law.
In case of return of goods or refund to a buyer who has previously paid with a payment card, and regardless of the reason for the refund, PEKO is obliged to make the refund exclusively through VISA, EC / MC and Maestro, which means that the bank at the request of the seller will refund the funds to the account of the cardholder.

PROTECTION OF DATA PRIVACY

To successfully process orders, we need the name and surname of the customer, residential address, e-mail address and telephone number. With the help of the mentioned data, we can deliver the desired products, as well as inform the buyers about the current status of the order.
On behalf of the company PEKO, we are committed to protecting the privacy of our customers. We collect only the necessary basic data for customers (users) and data necessary for work and informing users in accordance with business practices in order to provide quality service.
We give customers the opportunity to choose including the opportunity to decide whether they want to unsubscribe from the mailing list. All customer / user data is strictly stored and available only to employees who need it to perform regular activities. All employees are responsible for respecting the principles of privacy protection.
The data you enter during the payment or purchase from your payment card are not stored or transferred through our servers. Transactions are processed through the payment processing system of the bank we work with, which is certified for processing transactions. At the moment when you make the payment and enter the data, the data is processed through the security protocol of the bank and the data from your payment card are not visible to us.

During the processing of personal data, the necessary technical and organizational measures are taken to ensure an appropriate level of security of personal data, including protection from unauthorized or illegal processing, as well as their accidental loss, destruction or damage.
The personal data that are processed are not shared with third parties except when there is a legal obligation and legal basis for that, only in the cases, in a manner and in a procedure as determined in accordance with the applicable regulation for personal data protection. In addition, when for the needs of delivery of the ordered products to the buyers will be engaged authorized entities for performing postal services, they as processors are obliged to provide protection of personal data that need to be processed in the process of providing their services.
The website www.peko.com.mk is not intended for persons under 14 years. PEKO does not intend to collect and process personal data of persons under 14 years. In case a person under 14 has submitted his / her personal data without the consent of his / her parents and / or guardians, we should be notified immediately through the contact below.
Personal data processed through the website www.peko.com.mk can be used for direct marketing only with the consent of the persons whose data are processed. We give users the opportunity to choose, including the opportunity at any time to withdraw their consent to the processing of their personal data for the purpose of direct marketing.

Consent to the use of personal data for the purpose of direct marketing is given when registering on the website by selecting the option- I agree to receive notifications by email, with which consent is given solely for the purposes of direct marketing by sending notifications and marketing by sending notifications and marketing materials on the email address provider, without linking such consent to the loss of any other right of the provider in relation to the services provided through the website.
Any person who has given consent to the use of his personal data for the purposes of direct marketing has the right at any time, free of charge and using simple means to modify or withdraw the consent to the processing of his personal data for the purpose of direct marketing by clicking on the option update your preferences and unsubscribe from this list, which option is located at the bottom, i.e at the bottom of the page of all marketing materials submitted for direct marketing purposes based on the given consent, without linking such withdrawal of consent for direct marketing purposes to the loss of any other right of the provider in relation to the services provided through the website.
The personal data submitted through the website are stored for as long as necessary to fulfill the purposes for which the personal data are processed, during which the following deadlines are applied:
- the data given for realization of orders and payment are kept until the completion of the administrative and accounting procedures, while the data for the payment obligations are kept for 10 years from the day of issuance of the invoice / invoice;
- data provided in connection with procedures for the return or replacement of products shall be kept until the expiry of the legal deadlines for reclamation and replacement;
- the data provided during the visit to the website, profile creation, login and registration, as well as for marketing purposes are stored until the withdrawal of the consent, ie until the implementation of the request for deletion of data;
- the data provided in the employment application are kept for 5 years from the submission or implementation of the request for deletion of data.

USER RIGHTS

Users have the right to be informed about the processing of their personal data, as well as the right to request access, correction or deletion of personal data, restriction of the processing of their personal data or to file a complaint.
Users have the right at any time to withdraw their consent to the processing of their personal data.

AGREEMENT AND CHANGE OF THE TERMS

Use of our services implies consent of the user to the stated terms of use. We undertake to abide by all of the above, and any changes to the terms become effective only after publication on this website.

Product added to wishlist
Product added to compare.